Consumer expectations are evolving in today’s world, pressuring enterprises to deliver fast, frictionless customer service – similar to digital natives such as Amazon and DoorDash. However, enterprise silos, IT choke points, and rip and replac…
Headquartered in Auckland, New Zealand, Tower Insurance is a large general insurer operating in New Zealand and the Pacific Islands. Five years ago, it saw an opportunity to transform the way it delivered care. "It was the right platform at the…
For many enterprises, 2022 will be the year when hybrid work starts to become a reality. But it’s also likely to be a year of trial and error, difficult decisions, and the need for technology leaders to be flexible on tactics while keeping strate…
Information technology (IT) and operational technology (OT) departments need to collaborate and work together as their technologies and methods merge in the Industrial Internet of Things (IIoT) era. INCLUDED IN THIS EDITION: Five question…
Why You Can’t Afford to Miss CDAO UK: Financial Services Focus Day featuring five of Business Insider’s ‘Top 20 European Banks’, including: HSBC, NatWest & UBS Pan-Industry Event featuring listed companies from Forb…
Customer expectations have changed, with COVID-19 forcing innovation at an accelerated rate to make experiences as self-service and user-friendly as possible. Regardless of what happens next in our “new normal”, this evolution must continue…
Date: Thursday, September 15, 2022 Time: 2 pm ET | 11 am PT Cost: Complimentary Sponsored by: SS&C Black Diamond Recent guidance from FINRA requires advisors and broker-dealers to enhance their written supe…
Information technology (IT) and operational technology (OT) departments need to collaborate and work together as their technologies and methods merge in the Industrial Internet of Things (IIoT) era. INCLUDED IN THIS EDITION: Five question…
Consumer expectations are evolving in today’s world, pressuring enterprises to deliver fast, frictionless customer service – similar to digital natives such as Amazon and DoorDash. However, enterprise silos, IT choke points, and rip and replac…
This eBook skips the techie-buzzwords to focus on the direct business impacts of conversational AI for insurance customer, broker, agent, member and claimant service. Discover the most effective conversational AI use cases, the differences between vari…
