Out With the Old

As technology has transformed the transportation industry over the last few years, new digital processes hold the potential for shippers to achieve efficiencies and cost savings in their freight booking processes. However, the key to unlocking these be…

Financial Services Cloud for Insurance Providers

Perisistent’s Insurance solution enables you to segment customers based on their needs and goals to deliver a more personalized customer experience. Powered by Salesforce’s Financial Services Cloud, the World’s #1 CRM and fastest-growing industry platf…

The state of fraud and AML in banking

In the run-up to 2023, the specter of potential fraud haunted several narratives. It swirled throughout the crypto sector, surfacing in the wake of the bankruptcies of FTX and Celsius. Discover how banks are combating fraud and the challenges financial…

Shift Left in the Service Desk

Shifting left is not new. R&D teams have shifted left to catch bugs earlier in the development cycle when they are less expensive and time consuming to fix. Service desk teams are doing the same to manage increasing ticket volumes, higher user expe…