Most companies don’t realize the amount of paper they are using and the amount of time their employees spend dealing with paper documents. Plus, a significant number of businesses would fail within three weeks if they suffered a catastrophic loss of pa…
Over the past several years, “journey mapping” became an industry buzzword. Consumer, retail and healthcare leaders often embark on journey mapping projects to better understand (and ultimately improve) their customer experience. &nbs…
Forced to move many workstreams to digital channels, health care organizations have confronted many complexities and security risks as they keep business operations on track in this new normal. In an increasingly decentralized care continuum, the po…
Bryan Falchuk, founder of Insurance Evolution Partners and a leading advisor, author, and leadership coach, hosts a lively, insightful discussion of claim strategies with an expert panel of leading industry thought leaders and innovators who not only u…
This guide covers: How companies can align physical product, software, and hardware innovation to enable a new generation of connected products How companies can manage smart product planning with a clear view of the process How companies can…
You’ve hired a new receptionist, your appointments are picking up, and you’re going through hand sanitizer much faster than you expected. On top of that, you’re trying to encourage telehealth visits but your outdated systems are makin…
Over recent years, the package printing and converting community has seen a shift in brand owner demands. Advances in inkjet technology are providing an opportunity for corrugated packaging to exceed brand expectations by enhancing the customer experie…
Effectively communicating with customers across all touchpoints is critical in the customer journey and relationship-building process. NAPCO Research, in partnership with Podium, take a deep look into the latest trends impacting retail customer communi…
Automation enables print providers to improve their company’s financial health, optimize production task execution to improve efficiency, expand product offerings, improve speed to market, scale investments to match growing operations, and expand…
We are in the midst of the Great Resignation: a period of record employment churn across sectors. US companies have a record number of open positions, and 41% of employees self-report plans to leave their current jobs by the end of 2021, according t…
