Digitizing your Close Process

Citrin Cooperman’s holistic view of the financial close process starts with the recording of transactions to sub-ledgers and continues through all the activities required to ultimately produce and review your financial statements. This is one of …

The Era of Messaging

Messaging is the future. It’s already changing the way we interact with friends, coworkers, and the companies with which we do business. Many businesses are integrating messaging into their communication strategies and it will soon become the pri…

CX Reality Check

Many companies think the transition between their automated systems and human agents is seamless. Yet, nearly 9 out of 10 customers disagree. This is just one of many data points that paint a disturbing picture. The quality customer service that com…