An online community is an increasingly vital part of many leading companies’ support strategies. Creating a branded place where your customers can ask and answer questions, interact with each other, and search for the information they need is a g…
The U.S. Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency on March 13 issued an alert encouraging organizations that move to remote work “to adopt a heightened state of cybersecurity,” citing an escal…
Identify any weaknesses or ways to improve going forward. This is also a good time to assess company expenses and payroll. Significant crises create significant change, and by taking the time to review your business and its response, you are preparing …
In today’s hyperconnected, cross-platform world, retailers are overwhelmed by a deluge of data. They’re collecting multiple types of data, including customer demographic data, transactional data, product data, operations data, shipping data…
Companies face an unprecedented new normal—which may last for months or prove permanent—of a fully or partially remote workforce. This transition to remote work has forced rapid technology adoption (e.g., cloud-based technologies) and incre…
Multifamily might seem to be an easy asset class in which to make your mark. After all, it is characterized by low vacancy rates, strong and unrelenting demand and, in many markets, a steady but not overly saturated supply. But don’t be deceived,…
Retailers understand that a positive customer experience begins with effective and efficient communication. This can be accomplished by having regular conversations with customers about content that’s of interest to them. For example, this could …
“With the proliferation of machine learning and predictive analytics, the FTC should make use of its unfairness authority to tackle discriminatory algorithms and practices in the economy.” This statement came from FTC Commissioner Rohit …
But as people lose their jobs — particularly in service industries — and face rising health care costs, how can they quickly access cash? In general, most pre-retirees feel unprepared to manage emergency expenses, according to a recent Schw…
Learn how to bring your remote team together in a secure workspace that provides the tools your employees need to do their job effectively. Help your team feel less remote by enabling communication and collaboration from anywhere without compromising p…
