In 2019, Amazon advertisers spent 92% more during the "Turkey 5" compared to the prior four Thursday through Monday periods. At the same time, cost-per-clicks (CPC) across the site grew only 12% from those weeks directly prior to Thanksg…
In this revealing case study, one of America’s largest credit unions tells the story of an overwhelmingly positive mobile, web, and contact center transformation—with cross-channel biometric authentication from Daon at its core. In addit…
If security and customer experience is a balancing act, then why do contact centers have both the most fraud (61% of all organizational fraud losses, according to Aite Group) and the worst user experiences? Short answer: old technology and even olde…
From the evolution of Artificial Intelligence (AI) to the impact of the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), 2020 is primed to make considerable impacts on e-discovery and privacy. Download this…
From the evolution of Artificial Intelligence (AI) to the impact of the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), 2020 is primed to make considerable impacts on e-discovery and privacy. Download this…
This draft workbook has been produced by Market2Marketers to get you to think about how you can drive change within your publishing company. It’s been primarily put together with B2B publishers in mind, however, it will also be of use for thos…
The hybrid advisor model is an ideal path for those who wish to maintain a commission-based business while building an advisory practice. Exploring a few key questions can help you identify your business goals and decide whether this is the right model…
However, many financial professionals regard it as a necessary evil that can be handled either in a “hit and miss” way using spreadsheets or comprehensively with software that can handle extremely complex situations but that is also expensi…
Research indicates that entrepreneurial success is not only a function of intelligence and a propensity for risk-taking, but that it depends on a variety of factors, many of which appear to improve with age. Innovative thinking benefits fr…
This is particularly tangible in the concept of smart cities that rely on digital twins to enhance the civic experience. Game engines have become ideal for creating representations of smart cities and digital twins. Though initially designed for dev…
