Video Conferencing Trends of 2016
In 2016, video conferencing will be a platform that completely eliminates geographical boundaries and renders meetings and conversations with virtual team members astonishingly real.Request Free!
2016 Contact Center Trends
With the Age of Information ushered in by the internet revolution, the era of choice, power and self-dependence has also begun in earnest. This is why the call centers, with their limited functionalities, slow processes and endless waits, are in no way…
Contact Center Prizefight: ShoreTel vs Avaya
Check out this infographic to find out who – between ShoreTel and Avaya – is best equipped to fill your needs.Request Free!
VoIP Features for C-Level Executives
A CMO cannot focus on marketing responsibilities only. He needs to collaborate with the CSO as well as the CIO to gauge the quality of lead follow-ups and the feasibility of using technological advancements to hit yearly revenue goals while improving c…
2016 CRM Trends
The days when the instruction of employees on a new CRM application would go on for two weeks are behind us. CRM applications in 2016 and beyond will be as intuitive as possible and primarily designed with tablet and smartphone use in mind.The writing …
2016 Contact Center Trends
With the Age of Information ushered in by the internet revolution, the era of choice, power and self-dependence has also begun in earnest. This is why the call centers, with their limited functionalities, slow processes and endless waits, are in no way…
Top Trends for VoIP and Business Telephony in 2016
A closer look at the decision and the situations surrounding it show that the industry is eager for the switch to take place soon because it is finding it difficult to maintain older analog systems and to compete with IP-based telecom services.Download…
Contact Center Prizefight: ShoreTel vs Avaya
Check out this infographic to find out who – between ShoreTel and Avaya – is best equipped to fill your needs.Request Free!
Making the Case for a New CRM System
CRM platforms are the most popular and well-known Enterprise Application System (EAS) around. A CRM software solution helps implement the best practices of customer nurturing by providing various services required to drive greater engagement and conver…
CRM on a Budget
For new business owners or those who serve a relatively small market, relationships are of paramount importance. The one Enterprise Application Solution (EAS) that serves as a unified repository of customer data and facilitates the provision of tailore…
