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InfoTech

Enterprise IT / Featured Tech / InfoTech

Making the Most of Your Security Investment: 5 To-Do’s to Consolidate and Optimize Your Environment Webinar

Discover how to make the most from your security investment and protect your data all in one place using your Microsoft technology stack. Quisitive Security and Compliance experts will show you how to leverage powerful tools like Microsoft Defender,…

Enterprise IT / Featured Tech / InfoTech

Generative AI: Its Risk to Your Enterprise’s Data and How to Tame Them.

The paper "Generative AI: Its Risk to Your Enterprise’s Data and How to Tame Them" warns C-suite members about the growing risks that generative AI and other low-code/no-code technologies pose to enterprise data. The paper explains how …

Enterprise IT / Featured Tech / InfoTech

Unlock High-Speed Custom Software Development With TurboLab

How can you reduce the cost of investing in software development and improve response time? The percentage of software that does not belong to the core business of a company can vary significantly depending on the company and the industry in which i…

Enterprise IT / Featured Tech / InfoTech

IT Automation in 2023: Enabling Innovation and Efficiency

Make Operations Quicker and Easier IT Automation is fundamental to completing missions, growing businesses, retaining employees, and more. In this virtual event, learn how automation technologies are evolving; how real organizations using automat…

Enterprise IT / Featured Tech / InfoTech

Designing customer conversations: Best Practices

There are two main reasons for this:  poor user experience and too many friction points. The way you design self-service customer conversations matters more than the artificial intelligence (AI) behind it, and even the best-designed virtual age…

Enterprise IT / Featured Tech / InfoTech

The ultimate AI playbook for contact centers

Plus implementing AI is often perceived as a daunting challenge because of complexity and cost. The reality is very different. In this playbook, you will learn: Concreate actions your business can take now to effortlessly implement an end to e…

Enterprise IT / Featured Tech / InfoTech

The promise (and pitfalls) of self-service automation in customer service

As companies look to self-service automation in hopes of both reducing cost and enhancing customer service, their customers are faced with a growing number of opportunities to interact with virtual agents and chatbots. In some cases, these experiences …

Enterprise IT / Featured Tech / InfoTech

Audience Hijacking in 2023: What It Is and How to Combat It

Almost 20% of all retail sales now happen online — but investments in digital retail are worthless if customers are diverted to competitors’ sites or lured into phishing scams. In this report, discover what audience hijacking is and how top…

Enterprise IT / Featured Tech / InfoTech

Generative AI and Large Language Models in IT service and support

IT service and support professionals are excited about the possibilities for generative AI powered by large language models (LLM), such as ChatGPT, and with good reason. But many IT leaders are struggling to understand how these tools will change how t…

Enterprise IT / Featured Tech / InfoTech

Unlock the Mainframe Modernization Success Story

Persistent effectively mitigates risks tied to mainframe-dependent business operations, facilitating successful legacy system transformation. Our expertise in delivering innovative solutions adds value to clients as they confidently modernize their sys…

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