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InfoTech

InfoTech / Research / White Papers

PBX – 7 Benefits of Switching from On-Premises PBX to the Cloud

Did you know firms using UCaaS make decisions 2.6 times faster than those that haven’t switched to a cloud communication system? A cloud PBX offers incredible advantages over an on …

InfoTech / Research / White Papers

How to Improve Your Customer Experience By Elevating Your Employee Experience

How to improve your customer experience by elevating your employee experience Don’t let low employee engagement hurt your customer service. Equip your team with the right tools, like an integrated …

InfoTech / Research / White Papers

Boost Revenue with Smarter Customer Experience

1 in 3 consumers say they will walk away from a brand they love after just one bad experience. While there is a road to recovery, in most cases, from …

InfoTech / Research / White Papers

Empower Your Frontline Workforce to Drive Business Transformation

Empower your frontline workforce to drive business transformation Frontline workers are tied to most businesses’ customer experience success, but, often, they are relying on solutions meant for desk-based responsibilities. With …

InfoTech / Research / White Papers

How to Unlock Revenue Through Connected Business Communications

Empowered agents, engaged customers, bigger profits There are many reasons why a business should invest in a unified communications and contact center platform. Beyond agent productivity, lower costs, and streamlined …

InfoTech / Research / White Papers

The Key to Building a Customer-Centric Culture

The key to building a customer-centric culture: Combining your unified communications and contact center solutions In fact, 80% of customers now view customer experience as being of equal importance to …

InfoTech / Research / White Papers

How RingCentral Has Helped Modernize Today’s Biggest Businesses

How RingCentral has modernized some of today’s biggest businesses When it comes to investing in technology, IT leaders’ top priorities are cutting down on unnecessary expenses, increasing company efficiency, and …

InfoTech / Research / White Papers

Navigating AI with RingCentral

The meteoric rise of artificial intelligence (AI) is reshaping today’s IT paradigms. No longer relegated to the domain of data scientists, AI now stands at the forefront of human- machine …

InfoTech / Research / White Papers

The 5 Stages of ABM and How to Win Them All

The benefits of account-based marketing are clear: internal alignment, shorter sales cycles, higher conversion rates. But none of this is possible without the most important element of a successful ABM …

Downloads / InfoTech / Research

Shield Your Infrastructure from Cyberthreats with Integrated, Multilayered Security

Shield Your Infrastructure from Cyberthreats with Integrated, Multilayered Security is a handy infographic from Dell Technologies. Dell PowerEdge servers and Windows Server 2022 with Intel® Xeon® processor provide advanced protection. …

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