Even as digital channels grow, 86% of consumers say they prefer to interact with a human being when reaching out to a company and 71%. So we surveyed over 300 contact center leaders to gather their perspectives on how their business operates, assessing…
While annual audits and random sampling can help protect the enterprise, it places a heavy burden on those involved to detect and examine suspicious activity. Rather than relying on these point-in-time checks, continuous monitoring uses automation to g…
As the world increasingly goes digital, a subsequent increase in ransomware attacks is costing companies billions of dollars in damages. Several high-profile ransomware attacks, including incidents involving critical infrastructure, underscore the seve…
The U.S. Securities and Exchange Commission’s proposed cybersecurity disclosure rules are likely to pass, which means it’s time to evaluate your organization’s readiness and build out capabilities where necessary. One key component…
Download the Citrix DaaS User’s Guide, and in just minutes gain a better understanding of DaaS advantages such as flexibility, cost efficiency, and as a pay-as-you-go model for deploying virtual desktops and applications. The Citrix DaaS User&…
Granting the right user secure access to a system, resource, application, or network goes beyond confirming the user’s identity based on their authorization and authentication. It must also include accurately making sure that the tools they use s…
Attackers have proven they can evade the perimeter to establish a beachhead inside a network from which they can laterally move while remaining undetected, often for months or years Security solutions deployed inside the network, such as IDPS, segme…
Attackers have repeatedly demonstrated they can evade an organization’s conventional defenses. To remain effective, a modern Active Defense requires additional capabilities that fill the gaps not covered by traditional security controls. Deceptio…
Organizations have traditionally looked at identity protection to authenticate and authorize a user’s access to the network and its resources. While useful, it doesn’t provide the necessary visibility into identity security, including crede…
On-premises and Azure Active Directory environments are primary targets for attackers. However, protecting these environments is a daunting task, made more difficult because Active Directory administrators must balance operational requirements with res…
