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Research

InfoTech / Research / White Papers

Digital Transformation: Insight into Getting it Right!

Digital Transformation: Insight into Getting it Right, is research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands …

Downloads / InfoTech / Research

Watson Masterclass: Customer service & AI Episode 2: Getting started

Now that you’ve proven that AI will meet your business needs, it’s time to get started. You are about to embark on a journey that will transform your business and …

Insurance / Research / White Papers

Expert Assist: An AI solution for selling insurance

In this webinar you’ll learn Key challenges in insurance sales today How Watson can help solve those challenges and how to get started How a leading ASEAN insurer achieved 32% …

Downloads / Insurance / Research

Disrupting Procurement with AI

Inefficient contracting can cause firms to lose up to 40% of a deal’s value–but contracting doesn’t have to be inefficient anymore. Watson can help your procurement teams dramatically cut the …

Downloads / Research / Sales & Marketing

Infographic: State of Marketing Automation for Agencies

How Agencies Are Leveraging Marketing Automation For Growth Nearly 90% of agencies say their marketing automation strategy is successful. Adoption of marketing automation is nearly ubiquitous among agencies, but how …

Human Resources / Research / White Papers

Building a Business Case for Social Recognition

In 2018, 60% of companies plan to increase their investment in social recognition technology. Two questions arise: What exactly is social recognition, and why is it so effective in increasing …

Human Resources / Research / White Papers

2019 Employee Engagement Report: The Complacency Effect

Despite disengagement at work, 65% of employees plan to stay in their current jobs. The results are in! Achievers recently conducted an employee engagement survey and we’re excited to share …

Human Resources / Research / White Papers

The New Digital Workforce: A Guide to Engaging Today’s Employees

What Employee Engagement Means to the Digital Generation Looking at the workplace of the future, we see one that moves at a faster pace than we’ve ever experienced. Digital technology …

InfoTech / Research / White Papers

Customer Experience Is Fueling Analytics Transformation in Banking

Today’s customers are fundamentally different from customers of past years in that they are harder to acquire, retain, and delight because of the explosion in digital technologies consumers use day …

InfoTech / Research / White Papers

Multiplying Innovation in the Age of Experiential Retail: Seizing More Value from Business Ecosystems and Available Data

Consumers are driving business change at an unprecedented pace. Progressive retailers understand that data created by assessing the value of each iterative consumer engagement becomes fuel for the next cycle, …

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