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Research

InfoTech / Research / White Papers

Breaking Down Data Silos: 7 Steps to Improve Operational Efficiency by Unifying Contact Center and CRM Data

Read this eBook to learn ways to increase the efficiency and productivity of your contact center. If yours is an existing contact center with infrastructure that has been built up …

InfoTech / Research / White Papers

Transform Salesforce into a Complete Contact Center Solution

Many companies are moving to a cloud-hosted customer relationship management (CRM) system and the Salesforce Sales and Service Clouds are emerging as the clear leaders. While countless companies use Salesforce …

InfoTech / Research / White Papers

News Corp transforms media. Okta helps all 25,000 global employees connect.

Collaboration across the global enterprise. News Corp is expanding its media business to include online real estate services, digital ad tech, and marketing solutions. Okta helps all those business units …

Downloads / InfoTech / Research

Broadcom Limited Relies on Okta to Ease Acquisitions and Increase Productivity

At Broadcom Limited, the IT department’s main priority is to improve employee productivity. As the company continued to grow through mergers and acquisitions, they looked for a solution that allowed …

Downloads / InfoTech / Research

Building the Next Generation Network: Identity as the Perimeter with Nexteer Automotive Corporation

Okta Adaptive Multi-factor Authentication is a simple, secure, and comprehensive authentication solution. It provides policy-driven contextual access management, supports a broad set of modern factors, leverages big data insights across …

InfoTech / Research / White Papers

Forrester’s Risk-Driven Identity And Access Management Process Framework

Identity and access management (iAM) processes have always been convoluted. They affect many people (both customers and employees), systems, and teams, and this complexity makes it difficult to protect against …

InfoTech / Research / White Papers

CIO eGuide: Preventing Data Breaches

Data is becoming increasingly important in business. As a result, more and more organizations are becoming attractive targets for hackers. Data breaches caused by stolen credentials are on the rise. …

InfoTech / Research / White Papers

Gaining Transparency with Changing Regulations

Meeting today’s demands isn’t easy, and it can’t be done the old way. The cost of compliance for financial services organizations is exploding. Data silos, slow data management processes, and …

InfoTech / Research / White Papers

Finance Industry Data on a NoSQL Solution

Mainframe architecture has long served as the system of record for financial services data. But as data and regulatory demands evolve, continuing to rely on legacy technology is proving not …

InfoTech / Research / White Papers

Multi-factor Authentication: Moving Beyond User Name & Password

Typical web applications are protected with single-factor authentication: a user name and password. These credentials, in addition to being difficult to manage, leave sensitive data and applications vulnerable to a …

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