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Research

InfoTech / Research / White Papers

How Good Is Your Communications System?

Creating an efficient communication system Today’s work takes place in the office, at home, and everywhere in between. And with new hybrid models of work, your communications system plays a …

InfoTech / Research / White Papers

PBX – 7 Benefits of Switching from On-Premises PBX to the Cloud

Did you know firms using UCaaS make decisions 2.6 times faster than those that haven’t switched to a cloud communication system? A cloud PBX offers incredible advantages over an on …

InfoTech / Research / White Papers

Navigating AI with RingCentral

The meteoric rise of artificial intelligence (AI) is reshaping today’s IT paradigms. No longer relegated to the domain of data scientists, AI now stands at the forefront of human- machine …

InfoTech / Research / White Papers

Empower Your Frontline Workforce to Drive Business Transformation

Empower your frontline workforce to drive business transformation Frontline workers are tied to most businesses’ customer experience success, but, often, they are relying on solutions meant for desk-based responsibilities. With …

InfoTech / Research / White Papers

How to Unlock Revenue Through Connected Business Communications

Empowered agents, engaged customers, bigger profits There are many reasons why a business should invest in a unified communications and contact center platform. Beyond agent productivity, lower costs, and streamlined …

InfoTech / Research / White Papers

How RingCentral Has Helped Modernize Today’s Biggest Businesses

How RingCentral has modernized some of today’s biggest businesses When it comes to investing in technology, IT leaders’ top priorities are cutting down on unnecessary expenses, increasing company efficiency, and …

Downloads / IT Operations / Research

What PMO Maturity Looks Like and How to Get There

A practical guide to grow your PMO without losing your way Too many organizations confuse PMO maturity with activity. Why? Because they’re missing a clear path to maturity one that …

IT Operations / Research / White Papers

Becoming a Strategic PMO: A 3-Step Transformation Guide

The traditional view of the PMO as strictly an execution-focused entity is no longer enough to meet the demands of today’s market and consumer demands. Positioned at the crossroads of …

Downloads / IT Operations / Research

Mastering Project Prioritization: A Guide for PMOs & IT PMOs

When you’re moving fast, picking the wrong project can be more damaging than managing the right one poorly, potentially even derailing your entire program or portfolio’s ROI. That’s why a …

Downloads / IT Operations / Research

Top Ten Dashboards for PMOs to Streamline Operations and Achieve Success

This eBook introduces the top ten project and portfolio dashboards every PMO needs to streamline operations and achieve success. Whether you’re handling ideas or tracking environmental metrics, these tools provide …

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