Hadoop is becoming a cornerstone of IT environments and rapidly moving to full production. With high-value data being stored and processed within Hadoop, it’s critical to ensure environments and data …
In the modern enterprise privileged users are no longer entirely inside the perimeter, nor is your infrastructure. Traditional users, outsourced or offshore IT, support and development teams, and new users …
Data breaches continue to be top of mind for organizations large and small. Two key dynamics are making that challenge much harder — the cloud and the growing sophistication of …
Are you facing a classic username and password proliferation problem? See how National Geographic leveraged Okta to create policy around employee usernames and passwords, prevent rogue IT scenarios, and provide …
Adobe wanted to enable creativity in their customers and allow them to be mobile and function in the cloud. Recognizing that identity was key to making this work they leveraged …
More than ever, businesses can harness the power of data to connect with each customer throughout the entire customer lifecycle. It’s just a matter of leveraging the right technology to …
As customers’ expectations rise and they turn to social channels for faster service, companies must use every available tool in order to respond quickly and appropriately. By adding social channels …
Today, instant access to information is expected in virtually every online experience. Customers want to find what they need quickly and easily. Incorporating a chat feature provides an effective way …
Cloud-based, knowledge-centered support offers a complete solution — giving customers what they want, while equipping agents with the necessary tools to increase productivity and provide exceptional customer experiences. Read the …
IBM Webcast Available On Demand Explore how to uncover the potential of pre-hire assessments. After attending this webcast, you will have insights and knowledge to help take your organization’s hiring …
