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Research

InfoTech / Research / White Papers

Eight Tips for Winning the IT Asset Management Challenge

Tracking and managing physical and virtual assets using separate systems of record is a time-consuming, labor-intensive, error-prone chore. Read Eight Tips for Winning the IT Asset Management Challenge and find …

InfoTech / Research / White Papers

Hybrid IT: The Best of All Worlds

For IT decision-makers evaluating a Hybrid IT mix of outsourced services – download this white paper to see how successful companies are utilizing an array of different infrastructure approaches – …

InfoTech / Research / White Papers

Data Center Selection and Design Best Practices

Written for Data Center Managers interested in optimal data center design to save time and money, the Data Center Selection and Design Best Practices technical brief outlines the top 5 …

InfoTech / Research / White Papers

Six Important Considerations when Choosing a Colocation Provider

Choosing a colocation provider can be tough. There are so many new business requirements that necessitate a move into a colo solution that administrators are often left with more questions …

InfoTech / Research / White Papers

Why Voice Remains Critical to Enterprise UC

Even with the evolution of technology, a majority of repondents to enterprise professional surveys still prefer telephone calls when solving complex business issues. Given the business-critical nature of voice calls, …

InfoTech / Research / White Papers

UC Security Measures: Ensuring Peace of Mind

The decision to invest in new technology should never be taken lightly. From calculating ROI to anticipating and negotiating contracts and changes in infrastructure, there are a multitude of factors …

InfoTech / Research / White Papers

The Myth of Realtime UC Virtualization

Real-time virtualization is not about bypassing the PSTN—it’s about improving customer interactions. We can adjust processes without being intrusive. Virtualization has allowed us to increase automation, which is ultimately the …

InfoTech / Research / White Papers

How UC Enables Remote Workers

The concept of working from home is becoming increasingly popular, but it can’t be done effectively without unified communications to tie together otherwise disparate tools. Key takeaways: No longer are …

InfoTech / Research / White Papers

6 Questions for a Prospective Cloud Service Provider

Simply picking a service provider isn’t good enough. You need to be sure that they will provide solutions that address your needs—in the interest of your business processes, as well …

Downloads / InfoTech / Research

Understanding the Difference Between Microsoft Azure and Amazon AWS

There’s still a lot of confusion about the public cloud – should you use it, is it cost-effective, is it secure, and how do you get started? Perhaps most importantly, once …

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