This report examines the results of the latest IDC report and provides guidance for achieving advocacy effectiveness and ultimate success. IDC’s 2017 Loyalty Marketing and Advocacy Marketing Barometer study found …
Your customers trust you to keep them current and competitive, but are they maximizing their potential around the customer experience? You may be missing out on potential revenue streams in …
In the age of customer experience, is it time for a new database? Introducing the Engagement Database — and why it’s a vital part of your digital transformation. Digital transformation …
Forrester Research on 2018 Customer Service Trends Consumer demands for easy, effortless service across an ever-expanding number of channels and touchpoints continue to rise and businesses are challenged to keep …
With so many websites to choose from, shoppers don’t have time to wait for a slow site to load. Online shoppers will abandon a shopping experience if a site doesn’t …
Get this white paper from Magento’s Premier Technology Partner Celebros and increase your eCommerce conversions. It’s estimated that up to 30 percent of customers will go strictly to the search …
As you know, today’s commerce landscape is increasingly complex and competitive. Every day, you face new challenges—from growing customer demands to changes in technology to improvements in infrastructure. The commerce …
This ESG Lab Review is designed to address any possible misconception that LTO tape is a slow or unreliable storage platform, while also exploring its new features.
Discussed in this ESG analysis, LTO solutions offer the opportunity for organizations to drastically reduce cost of ownership and improve user productivity compared with disk-based alternatives.
With a greater number and higher specification of cameras and the increased value of data with longer retention times, requirements to store footage has become increasingly challenging. Read about the …
