How has consumer behavior evolved since 2019, and how have consumer attitudes towards health organizations, biopharmaceutical companies and medical device manufacturers changed? Salesforce Industries recently asked 12,000 consumers what they want fr…
How has consumer behavior evolved since 2019, and how have consumer attitudes towards health organizations, biopharmaceutical companies and medical device manufacturers changed? Salesforce Industries recently asked 12,000 consumers what they want fr…
While you can’t automate creativity itself, automating key parts of the ecosystem enables scalability and speeds time to market. This white paper looks at what parts of the creative ecosystem are most ripe for automation. In particular, it explor…
Cyber Monday will rank as the top online spending day of the year again with $11.84 billion in ecommerce sales. But growth rates for Cyber Monday and the rest of the Cyber Five week will fall short of overall holiday season growth as demand gets pushed…
You can’t meet the increasing demands on retail marketing to scale, hyper-target with localization and personalization, and unlock omnichannel experiences by simply hiring more people. This paper takes a deep dive into how Creative Automation can…
Agents have expanded their portfolios in recent years to include cloud communications, workforce optimization, data center and cybersecurity. They’ve also established strong relationships with customers, functioning as a single source for vendor …
So what’s next for ABM as we build our 2023 plans? How can we double down on our top performing strategies, tactics, and approaches to make the most sense as we look into yet more economic challenges and uncertainty? Join Rob Leavitt and a ste…
Watch this video to learn how intelligent automation helps call centers increase productivity for remote agents, increase FCR, and cut handle-time by 25% – 50%.Request Free!
Customers want to engage with you when they want and how they want, whether they are B2B or B2C. Their demands are changing rapidly and faster than ever before. When it comes to service or support, their expectation is that you’re there when and …
pCare Chief Marketing Officer, Bob Abrahamson, shares the highlights and analysis from a WBR Research marketplace survey. Nursing, Experience, and Technology executives at hospitals revealed current trends in digital technology adoption to improv…
