Max Ball, Principal Analyst at Forrester shares data and insights on: How important voice is throughout the customer experience journey How enterprises can address customer diversity while delivering positive experiences The economic and oper…
pCare Chief Marketing Officer, Bob Abrahamson, shares the highlights and analysis from a WBR Research marketplace survey. Nursing, Experience, and Technology executives at hospitals revealed current trends in digital technology adoption to improv…
Preparing and iterating on your AGM each year is a lengthy process that can often throw curveballs at the last minute. Canadian mining company New Gold has iterated on their AGM process and preparation to get things down to a science – even when …
The governance landscape is changing rapidly, resulting in a flurry of activism in annual shareholder meetings across North America and Europe on matters ranging from executive compensation, DE&I, ESG and more. Download this AGM game planning re…
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From automating customer experiences to repetitive manual tasks for your work force, Persistent let you create new experiences that unleash hyper productivity. Read more on digital fluidity with digital process automation.Request Free!
From automating customer experiences to repetitive manual tasks for your work force, Persistent let you create new experiences that unleash hyper productivity. Read more on digital fluidity with digital process automation.Request Free!
This competitive analysis report from SelectHub is based on expert evaluations, user interviews, and RFI data provided by the vendors for actual selection projects. Zero in on the best field service software for your needs. This guide provides: …
Implementing location-based experiences could be the strategy you need this year to boost revenue. There’s no denying the fact that smart phones are ubiquitous and now driving many in-store customer experiences. In fact, in a study conducted rece…
Download a complimentary copy of our analyst report, “US B2C Martech Spending Forecast,” for our inaugural forecast and trends through 2024. The report also explores: How marketers can ensure customer interactions remain digitally …
