The marketing cloud suites have long promised to provide an all-in-one platform where all customer data and essential marketing activities can be easily managed. But even with the addition of the customer data platform (CDP) to their offerings, these s…
Join us for a lively discussion on how customer experience is a matter of life and death for retail brands and how to create customers for life with a strong CX strategy and the right tool kit. What You Will Learn: – Evolution of commerce te…
As our world becomes smaller, brands aim to create a trusting relationship with their customers — whether they’re across the world or across town. With an increased digital reach, localization of content is required to instill trust and con…
Great customer-service delivery depends on an optimal blend of human skills and technology. Intradiem helps contact-center operators increase return on investment with intelligent automation solutions that boost agent productivity, reduce time spent on…
Google Chrome is one of the most widely used browser on both PC and mobile. If you’re a Chrome user, you must be familiar with at least the basic keyboard shortcuts like opening a new tab, checking history, and so on. In this cheat sheet, we will cover…
Spoken interactions are extraordinarily powerful – whether via the phone or through digital channels. At their best, they let your customers express themselves with freedom and they allow your brand to respond in kind. That’s why leading brand…
Marketers’ ability to rely on third-party data is diminishing, and organizations are increasingly interested in how they can use first-party customer data to drive their marketing efforts. Technology can help, but it’s not enough to support a market…
In this whitepaper, we share data from Reachdesk customers and from our own experiments to prove that you don’t have to splash out on luxurious gifts to see great results. No need to spend a lot to see a lot: find out how quality and personalizat…
Event marketing is making a definitive comeback, but the rules have changed. With marketers now hosting events virtually, in-person, or in a hybrid capacity, keeping attendees engaged is more important than ever. But, how can this be done skillfully? …
Build deeper, more memorable connections with actionable advice from our account-based experience (ABX) gifting playbook! Find out how to put ABX strategies into practice & see real-life examples of how it’s done. How-to guides &&nb…
