5 Steps to Improve Your Salesforce ROI
Exploring the direct impact on CX, revenue and risks, here is a 5-step strategy to create a scalable and outcome-generating technology investment in Salesforce platform by any organization.Request Free!
First-party data and customer journey analytics are key to improved customer experiences
From cloud system adoption to marketing data usage and the top trends 2022 – download our Data Trends Report 2022 to unlock valuable insights from more than 200 marketing and campaign management professionals. In this free report, you’ll…
The Future Customer Report
Get your copy of the “Future Customer Report” to find actionable insights for your retail strategy. How can technology be used to improve customer experience, while also balancing the anxiety consumers feel over data privacy? How ca…
How to make Objectives and Key Results help you succeed
What are OKRs – a definition and brief explanation of benefits over other frameworks How to set great OKRs – quality criteria, checklists and a template Common questions revolving around the definition and use of OKRs Common mistak…
Scaling OKRs for 5000+ employees to achieve enterprise agility
Bring your OKR practice to the next level! Learn about the right starting points to scale OKRs Explore how to move from OKR pilots to scaling Discover which OKR scaling approach fits your organization Request Free!
How to Leverage Customer Data for a Strategic Competitive Advantage
Let’s say that Anna Johnson browsed your website. You’ve captured that data point. She also walked into one of your retail locations and completed a transaction. That’s another data point. And she made a customer service call—da…
AI in Retail: Reinventing Customer Relations
In a trend exacerbated by the pandemic, foot traffic is down at many bricks-and-mortar stores, while digital purchases are at an all-time high. E-commerce represents a rapidly growing slice of the retail pie. In this eBook, created in partners…
Find the Best Field Service Software System–Get Expert Analysis, Recommendations & Pricing
SelectHub product ratings and recommendations are based on expert analysis of the top systems matching your needs. Get the inside scoop on system usability and pricing from our analysts–and actual software buyers. Find the best field service softwa…
Latest Marketing Trends in Consumer Packaged Goods
Packaged goods marketers have largely stayed the course with their marketing spending despite a tumultuous period mired in rising inflation, intense supply chain pressures and labor shortages. The steady stream of media dollars has extended a run of in…
2022 Gartner Magic Quadrant for Digital Experience Platforms
The 2022 Gartner Magic Quadrant for Digital Experience Platforms illuminates DXP market trends and assesses the strengths and cautions of DXP vendors. 16 vendors are included in the report. These vendors are evaluated against their ability to execute a…
