The advertising-supported digital ecosystem is at an inflection point. But how did we get here, and what does it mean for the future? IAB and PwC have partnered to help unravel the complexities of digital advertising and share a vision for the way f…
If there’s one thing enterprise talent acquisition teams can agree on it’s that recruiters don’t have time to manage the complexities associated with their talent communities. Period. It’s the main reason that prior Talent CR…
Open. Read. Click. If only it were that easy to convert a top candidate into your pipeline with email marketing. More than 300 billion emails are sent per day worldwide, but with the right message sent at the right time, you can still connect…
Sales analytics has become a lighthouse that guides strategy for the manufacturing industry. Be it planning capital expenditure, product lines, or distribution channels, data-driven decision-making has proved invaluable to the executives in this indust…
Customer-centric strategies are not the differentiator anymore. And yet, McKinsey reports that advanced analytics can help contact centers accelerate sales conversion by up to 50%. Clearly, the right sales strategy must be supplemented by more than a c…
Sales reps on an average only spend 1/3rd of their day selling. The rest of their time is spent on administrative tasks. To increase sales productivity, equip your sales teams with the right insights. In this infographic, you will: Find out what …
In this eBook guide from Ledgeview Partners, a top-rated business and technology consulting firm that specializes in Sales, Marketing, Customer Service, and CRM solutions like Microsoft Dynamics 365, you will learn how to… Define Your Vision …
The broken promises of chatbots are harming their reputation. In theory, they’re a quick and convenient way for customers to get support when they really need it. However, in practice, most chatbots suck. Why? Because not all chatbots are created…
Customer service teams today benefit from automation, AI and machine learning to improve efficiency and effectiveness and an improved customer service experience, at scale. Chatbot adoption has been slower than expected. The vast m…
Customer service is often an overlooked strategic element in most companies. Although creating great customer experiences is talked about by many, business investments are typically funneled into acquiring new customers. Chatbots are a great w…
