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Sales & Marketing

Enterprise IT / Featured Tech / Sales & Marketing

Search-Aided Bots: The New Customer Service Aficionados

While 80% businesses want chatbots by 2020, many are still unsure about their bot success. Companies struggle to connect bots to relevant knowledge bases owing to the customizations involved, and the barriers to training a bot are also high, especially…

Enterprise IT / Featured Tech / Sales & Marketing

Kronos Transforms Customer Support & Self-Service Experience with SearchUnify

For Kronos, one of the leading Workforce Management and Human Capital Management Cloud Solutions provider, the main objective was to fully capitalize on the vast, isolated data repositories spread across enterprise platforms. Its customers, support tea…

Enterprise IT / Featured Tech / Sales & Marketing

SearchUnify Helps Rubrik Scale its Customer Service Operations

Founded in 2014, Rubrik created a category-defining cloud data management platform that has turned the $48 billion data protection market on its head. Today, the company operates in six continents, has over 1600 employees, and is now valued at more tha…

Enterprise IT / Featured Tech / Sales & Marketing

Winning with Cognitive Search: The Kronos Digital Transformation Journey

As a SaaS organization that puts the success of their customers at the heart of everything they do, Kronos has been dedicated to building digital journeys to empower customers to self-serve potential problems. In 2018, Kronos took a massive step to …

Enterprise IT / Featured Tech / Sales & Marketing

Digital Workplace Experience Series 2021 (online)

Discover firsthand how the most advanced and productive companies have changed the digital workplace. Get insights into the latest digital workplace trends, best practices and research, and learn how to bring the techniques used by companies …

Enterprise IT / Featured Tech / Sales & Marketing

Personalization, Analytics & Advertising

It’s important to always deliver highly personalized experiences to drive e-commerce sales and digital engagement. In this webinar, Icreon dives into the topics of configuring and customizing views in Sitecore Experience Analytics, exploring Path An…

Enterprise IT / Featured Tech / Sales & Marketing

Top 3 Marketing Automation Software With the Best User Reviewed Integration Capabilities

Navigating such a dense and varied market is overwhelming. Trying to find the solution with the best integration capabilities? It feels hopeless.  Here’s the good news: We’ve done all that heavy lifting, so you don’t have to. &…

Enterprise IT / Featured Tech / Sales & Marketing

Top 3 CRM Software With the Best User Reviewed Integration Capabilities

Navigating such a dense and varied market is overwhelming. Trying to find the solution with the best integration capabilities? It feels hopeless.   Here’s the good news: We’ve done all that heavy lifting, so you don’t have to. …

Enterprise IT / Featured Tech / Sales & Marketing

Top 3 CRM Software With the Best User Reviewed Reporting Capabilities

Navigating such a dense and varied market is overwhelming. Trying to find the solution with the best reporting capabilities? It feels hopeless.   Here’s the good news: We’ve done all that heavy lifting, so you don’t have to. &…

Enterprise IT / Featured Tech / Sales & Marketing

Pricing for Popular Marketing Automation Software

This is certainly true for marketing automation software, which helps businesses develop, execute, and track marketing campaigns with features such as lead management, lead nurturing, and return on investment (ROI) tracking. Your business needs these f…

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