Whether you’re a company or government organization, the first interaction a customer or constituent has with you today will likely be digital. The quality of that experience makes a big difference; it can be the difference between lifelong lo…
In the age of the empowered consumer, marketers know personalization is fundamental to providing exceptional customer experiences. Consumers’ expectations of retailers to deliver engaging, well-timed, and relevant experiences have skyroc…
Companies today are swimming in customer data. This data is critical for both creating engaging customer experiences and delivering substantial results from marketing efforts. Despite the sheer quantity of customer data companies have on hand, many …
In today’s hyper-connected world, consumers and buyers have unlimited access to products and services. In order to increase their ability to compete and differentiate, organizations must understand their buyers’ complex journeys and unlo…
As more and more businesses are making a shift online, the mortgage industry has also become more digitalized. This move has also meant making use of digital marketing. However, given the field of mortgaging ties in with both finance and real estate…
The life sciences industry has been exploring ways to accelerate the study start up process to get products to the patients who need them faster for quite some time. However, managing the complex SSU process end-to-end, from study award to first patien…
Wenn Sie Ihren MarTech-Stack derzeit neu evaluieren möchten oder vielleicht gerade einen ersten eigenen Stack zusammenstellen, dann sollten Sie wissen, welchen Anforderungen dieser heute sowie zukünftig gerecht werden muss. In diesem Leitfade…
While 80% businesses want chatbots by 2020, many are still unsure about their bot success. Companies struggle to connect bots to relevant knowledge bases owing to the customizations involved, and the barriers to training a bot are also high, especially…
As a SaaS organization that puts the success of their customers at the heart of everything they do, Kronos has been dedicated to building digital journeys to empower customers to self-serve potential problems. In 2018, Kronos took a massive step to …
Founded in 2014, Rubrik created a category-defining cloud data management platform that has turned the $48 billion data protection market on its head. Today, the company operates in six continents, has over 1600 employees, and is now valued at more tha…
