Thankfully, in the real world, the majority of project management software vendors have your back. Some even go the extra mile to keep their customers happy. To find out which project management solutions offer the best customer support, we turned t…
You know it, we know it: CRM is a significant investment. Businesses implement it with the hope that it will make their sales teams successful. But does this actually happen? Freshworks commissioned Forrester Consulting this March to eva…
The world of sales is witnessing a massive shift. We surveyed 400+ sales leaders from across the globe, including the US who told us what’s changed for them and how they are preparing to take on the next two quarters. Here’s a glimp…
Social media has a tremendous impact on our lives and has quickly become one of the most powerful communication tools ever invented. Consumers increasingly use it not only to communicate but also to shop – 54% use social media to research products and …
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Ready to level up your Salesforce usage? Watch FormAssembly’s webinar “5 Ways to Improve Your Salesforce Data Collection,” featuring Lucy Mazalon, Editor at the popular Salesforce blog Salesforce Ben. At FormAssembly, we know how …
We surveyed 400+ sales leaders on how they are preparing to overcome pipeline risk, diminishing team productivity and reduced budgets post the lockdown. Join us for our upcoming session featuring two senior sales leaders as they discuss key insights…
To stay competitive in this digitally transformed world, companies need fast and effective support services. Today’s users expect consistent, high-quality support experiences, whether seeking help with consumer technology or reaching out to th…
Creating effective, sustainable support requires rethinking technology. People want more high-touch, personalized support but the explosion in the number of devices, the complexity of platforms and need for 24×7, global support makes this high-touch…
