The CIO Leadership Forum is an intimate gathering for senior-level IT executives and CIOs to discuss and examine the best techniques and technologies used to set up and lead effective technology strategies for their organizations. Attend this event …
The Customer Experience Leadership Forum is an exclusive gathering for senior-level CX and marketing executives in search of cutting-edge practices that leverage technology and digital platforms to transform their customer experience engagements in the…
That’s why we’ve built ours to encourage collaboration and community. Read this eBook to discover a different kind of customer experience that offers all the support you need to succeed.Request Free!
In a world where a premium is placed on customer experience its important to see the what and how to make your business best in class. In this eBook you will see how several well respected companies are turning their customer support teams into custome…
74% of Millennials would switch to a different retailer or brand if they had a negative customer service experience. [Source: ICSC] In order to create raving fans from your Millennial base its important to focus on a few things. This …
But it’s also one of the most daunting tasks you face. The vast majority of qualitative market information is non-critical, boiler-plate, repetitive and static. Finding the new, mission-critical and market-moving is overwhelming amid torrents of …
We work in a race. A design race. At the root of that race lies the fact that the design process has fundamentally changed. How can higher-ed creative teams keep up with the demand to work faster and deliver high-quality content? …
Higher ed is experiencing a rapid transformation. In this new era, universities & colleges have to prove their brand’s value to prospective students if they want to stay competitive. How can higher ed marketing teams build a strong, consistent bran…
The state of brand consistency results are in. Lucidpress surveyed over 200 organizations to both best understand and accurately represent the widespread impact and value of brand consistency. By reading this report, you’ll walk away with a de…
The Customer Experience Leadership Forum is an exclusive gathering for senior-level CX and marketing executives in search of cutting-edge practices that leverage technology and digital platforms to transform their customer experience engagements in the…
