Building the Modern Market Research Stack

In this helpful 16 page eBook, we walk through pros and cons of today’s major market research approaches, introduce Narrative Analytics, a method that uses AI and massive amounts of data to surface and quantify the beliefs of an audience, and provide tips on how to put together a market research stack that fits the unique needs of your business.

In this eBook we cover:

  • Pros and cons of the major market research tools
  • How leading brands are using Narrative Analytics to see the full range of buyer beliefs
  • Three questions you need to ask to build a modern market research stack that fits your business

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How to Win a Narrative Battle

Whether you’re in the midst of a brand crisis, preparing for that eventuality, or fighting a longer term marketing and PR battle, the key to success is understanding people’s beliefs. In this new eBook, we map out a process to use technology to first surface and understand those narratives, then use them to your advantage. Narrative Analytics also allows you to measure the impact of your efforts in a deep, quantifiable way to see if your strategy is working.

Read this eBook to learn:

  • How to surface the narrative landscape that matters to your organization
  • How to find the levers to help you win your narrative battle

Details on how Narrative Analytics was used by both a major energy company and a leading foundation to tackle their significant narrative challenges.

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The Impact of Recalls on Brand Equity

For this eBook, Protagonist and Nielsen studied over 15,000 consumer responses to 17 major product recalls in order to understand the narratives around these events and their true impact. This helpful guide then walks through how to prepare for these events and address them if they occur.

Read this eBook to learn:

  • How product recalls really affect brands, from brand equity to key narratives in play
  • How to understand the “why” behind consumer perceptions
  • 5 steps to facilitate a recovery from a recall

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B2B Commerce: Going Beyond Online Purchasing

The Business-to-Business (B2B) buyer of yesteryear is long gone. With large global ecommerce brands, such as Amazon, Google, eBay and Alibaba, transforming the online B2B space, businesses have no time to spare to develop and improve their B2B commerce experience. If you’re not taking steps to bring your business online, you’ll be left behind. If you launched your website years ago, you must move beyond first and second generation technology and innovate the buying experience to support your customers’ expectations.

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The Forrester Wave: B2B Commerce Suites for Midsize Organizations, Q3 2017

In this 35-criteria evaluation of B2B commerce suite providers, Forrester Research identified the 11 most significant vendors — BigCommerce, CloudCraze, Episerver, Handshake, Insite Software, Intershop, Magento Commerce, Oracle NetSuite, Sana Commerce, SAP Hybris, and Unilog — and researched, analyzed, and scored them. This report shows how each provider measures up and helps digital business professionals at midmarket B2B companies make the right choice on commerce suite providers.

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