Whether you need to improve back-office communications or customer-facing engagement, successful digital communication is a matter of doing some homework before you begin. This is where we help. Our newest how-to guide, Solving The Digital Signage Puzz…
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Using marketing automation in your pitch is a near sure-fire way to win over prospective clients. Just ask Durkan Group, a digital marketing agency that:
This article will show you how to:
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Sales processes are all about following up with your prospects. Whether they are ready to buy or not, it is highly important to reach out to them. However, constant sales-to-client follow up sequences without any strategy or plan can bring more harm th…
How can any small-to-medium business selling through retailers, but without a brand site to call their own, hope to compete in the crowded e-commerce landscape, and make any discernible impact …
Our Sales Training Playbook will walk you through the most crucial steps of mapping your training journey. Each of the sections lays out steps for building a complete training program for your sales team.Request Free!
Our Customer Support Training Calendar includes tools to build an initial onboarding strategy as well as, strategies to transition into an engaging ongoing training plan. Bring new representatives into the fold while strengthening the existing team wit…
Our Customer Support Training Playbook will walk you through the most crucial steps of mapping a training journey. Each of the following sections lays out steps for building a complete training program for your customer service team.Request Free!
Across Ericsson, there were already a few different types of employee advocacy and social media programs in place. They knew they needed to aggregate the many different programs into one place where employees could more easily access company news, anno…
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This guide is designed to inspire you to generate the kinds of titles and ideas that’ll grab eyeballs and get your audience clickin’. It all starts with focusing on what your audience cares about; otherwise, your content is an irrelevant distraction competing for their attention. Inside are 12 guided headline-generating exercises to pull readers in. You can use these exercises to ensure clicks, while also using the headlines to provide the frame for what comes next, giving you a great idea for a post you haven’t even thought of. By the end of this workbook, you’ll have 12 new ideas to stock your editorial calendar.
Use this guide to surface some great ideas and break the internet with your brilliance! Are you ready to get your creative juices flowing – and those clicks you’ve been lusting after? |
One of the fundamental questions that gets asked in the call center services procurement process is: will we have a dedicated team of agents or will they be shared? It’s a great question and seems pretty straightforward, right? A dedicated team i…
