The importance of content distribution cannot be overstated. You’ve poured time and resources into creating content and optimizing your content experience, but it’s all for nothing if your content goes unseen.This eBook aims to provide you with an adva…
Marketers know that employees are an incredibly valuable asset to a brand, but before you integrate them into your plans with an Employee Advocacy program you must ensure they are properly trained. Learn how to train employee advocates with this quick …
Your employees are your greatest asset. It makes perfect sense that companies would double down on their own talent, empowering them to be the voice of their brand. In this eBook we explore the connection between content and employees. We provide tacti…
Align your selling process to the buying journey so that your selling motion is focused on helping buyers move through each stage. Make every interaction at every stage meaningful and you will engage and win today’s empowered customers.To overcome thes…
In a world fueled by technology and a culture plagued by busy-ness, where many people turn to texting and instant messaging as their first route of communication, it makes sense why live chat is a growing channel for customer support. Check out our bes…
In a recent article, CX Network explored the problems in the North American – and particularly US – telecommunications market when it comes to successful customer experience. There is little doubt that the region is seeing low lev…
A seemingly unwinnable battle against fakes appears to lie ahead with counterfeit networks expanding and evolving constantly online. Despite the limited resources, protecting a brand requires investment. However, there is one key weapon which is arguab…
The seemingly unstoppable ascent of technology in modern society presents both benefits and burdens to today’s businesses. This infographic outlines the current landscape relating to the fintech effect and delivering customer excel…
Quality content that is easy for sales to find and use is a critical success factor in sales interactions. The dynamics of the content process are not difficult to understand, but the content creation, deployment, usage and feedback loop is often a poi…
As marketers, we often focus on creating high-quality, compelling content without considering how it will be distributed and used by teams throughout the organization. As a result, many assets never live up to their potential and fail to provide true R…
