Gartner Report: Cool Vendors in Tech Go-to-Market, 2016

Showpad has been named a 2016 Gartner Cool Vendor in the Tech Go-to-Market category, among four other technologies. According to Gartner’s analysts, “Marketing and sales enablement leaders should consider these software-as-as-service applications to complement existing CRM tool investments.”

Access this report to find out why Showpad is “cool.”

Gartner Cool Vendors in Tech Go-To-Market, Todd Berkowitz, Jim Hare, Ilona Hansen, 18 April 2016.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Marketers: It’s Time To Own The Customer Experience

Instead, as we see how “customer experience” and “brand” are becoming interchangeable, marketers should hold their heads high and proudly proclaim their mission is to be “customer experience management.”

Marketers should own the customer experience with the same ferocity they’ve reserved for brand ownership all these years. And CMOs should be the ones providing the strong leadership that’s needed to ensure a consistent, coordinated, personalized, and omni-channel customer experience.

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