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Forward looking companies are delivering exceptional customer experiences to not only keep but grow existing customers and target new customers with highly personalized offers. With digital services there is now an opportunity to delight users by meeting their needs, removing hurdles before they know it, using data to offer tailored products and services and build a lasting relationship – customers for life. Data is a strategic asset in achieving this. The challenge is bringing siloed data from multiple sources to design your customer success infrastructure and program. Watch this webinar to learn how a cloud-based modern data stack can create an effective customer success platform that cracks the code of B2B customer success. Hear Karl Mosgofian, CIO of Gainsight, and Sameer Dixit, SVP, Engineering Data and Integration at Persistent Systems explore how data can be used to build deeper and more meaningful customer relationships. |
