 |
Think auto insurance customers are content with an annual renewal notice and otherwise would prefer not to hear from you? Think again. Only 46% of customers report that their carrier contacted them during the policy term, even though many are receptive to it. That’s a significant disconnect between what customers want and what they’re getting in terms of carrier outreach. The latest Research from LexisNexis Risk Solutions reveals crucial insights that can help you engage with your customers to improve their satisfaction and your profitability. Check out this guide to learn about:
|
