Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting...
On-Demand Webinar
In this new era where market share can be eroded overnight by a start-up with an innovative business model, speed and agility are critical. CIOs need to...
Live Date: December 1st, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT
Artificial Intelligence (AI) was once the ethereal dream of science fiction, but today we experience an ever-increasing...