整合的藝術
整合資料，探索深海。 線上和離線資料至今還處於隔閡狀態，不得不令人稱奇。雕塑家、環保人士 Jason deCaires Taylor 深知融合兩個世界所帶來的好處。在我們的指南《整合的藝術》中，您將瞭解行銷人員可以從 Taylor 在 Molinere 海灣之下的共生雕塑群中得到哪些啟發。閱讀指南，學習如何將所有洞察和互動拼接成為完整客戶視野、建立無縫體驗。
Art of Integration
Integrate your data and explore the depths of the ocean. It is amazing how online and offline data remains disconnected. Sculptor and conservationist Jason deCaires Taylor knows the benefits of …
The Retailers Blueprint for Success
Retailers today confront challenges that are unprecedented in other industries. As a result, retailers must adapt to deliver on changing customer expectations. The blueprint for success starts with a technology …
Guide to the Top 10 Essentials for Your eCommerce Site
Your online store is likely facing some pretty steep competition. Not only do your customers expect a seamless experience, but studies also show that they will shop elsewhere if your …
3 High-Impact Use Cases For Contact Center Analytics
Considering that across industries, reports show that superior customer experience correlates to faster revenue growth, your entire contact center strategy should be designed to deliver an ever-improving customer experience. What …
Best Practices: Tips to Increase Customer Engagement & Show That You Really Care!
More now than ever before, customer and brand loyalty are huge contributing factors when it comes to business growth and profitability. Put simply enough, the more customers that you make …
How Communications Platforms Drive Customer Engagement
Today’s digitally empowered customers create a challenge for organizations to sell, market, and service them effectively. Expectations are higher than ever before, and customers openly share both positive and negative …
Build a Bot Series: AI and the Customer Experience Evolution
Thursday, August 9, 2018 – North America @ 2 p.m. ET / 11 a.m. PT Customer experience is on the brink of an evolution—with artificial intelligence (AI) development being built …
Smarter CX: Busting 3 Common Myths of Customer Experience
“Customer experience (CX)” has become a catchall for many technologies, solutions, and concepts. In the scramble to jump on the CX bandwagon, many businesses have lost sight of the ultimate …
3 Competitive Pressures Driving Digital Commerce Strategy
As you know, today’s commerce landscape is increasingly complex and competitive. Every day, you face new challenges—from growing customer demands to changes in technology to improvements in infrastructure. The commerce …
