The Right Way To Personalize Outreach With AI
Look…there’s no getting around it, you’re going to have to start using AI. And I don’t mean prompting ChatGPT every once in a while, I mean REALLY using AI. Exploring …
The AI Personalization Playbook for Marketers: Automation That Builds Trust Instead of Breaking It
Cast your mind back to the not-so-distant days of chat bots generating content that sounded like it was written by a college sophomore who is majoring in clichés. If you’re …
Achieving Personalized Contact Center Experiences
Personalization is changing the retail landscape. But how can this powerful tool be realized in customer service? In the past, contact centers have used a one-size-fits-all approach. This made sense …
Marketing Analytics: How to Send Cold Email the Right Way (Based on Real Statistics)
Have you used cold email to reach out to a potential buyer or prospect? It can be difficult making cold emailing an effective means to generating business leads. But with …
Path to Personalization
Do you know when to approach your customers? What about—and maybe even more importantly—when not to? To help you find the right way, we created a guide: “Path to Personalization: The …
The Trends in Personalization report
A study of businesses’ ability to offer tailored omnichannel experiences. We asked more than 350 C-Suite executives and marketing leaders for their views on personalization. The result is a comprehensive …
Exceeding Customer Expectations
Watch our on-demand webinar featuring Nosto’s Head of Customer Success, Jan Soerensen. Customer expectations are consistently rising and a personalized eCommerce experience is at the top of the list. Meaning …
