Customer expectations have changed. Self-service options on the channels of their choice are a given. And when self-service is not enough, they want live agents who can...
Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this...
Most Americans need to improve their health and employers are looking for ways to improve outcomes and lower cost. Read this report to learn what America’s Healthiest Employers...
Plansource simplifies the complex nature of
HR management by using cloud-based technology helps benefits brokers sell benefits packages easily. See how Plansource used...
Auror provides retailers and law enforcement agencies with the information they need to prevent and solve crimes quicker. See how they partnered with AskNicely to improve...
Fleetio is an Alabama-based SaaS company modernizing and transforming fleet management operations. With AskNicely, Fleetio was able to incorporate NPS into their sales pitch,...
Introducing the all-new simple, straight-talking guide to evolving your business by collecting and acting on customer feedback with Net Promoter Score.
In this eBook, you’ll...
Nearly one in three adults report one or more symptoms of insomnia —and these fatigue-related productivity losses have been estimated to cost $2,280 per employee annually...
IT teams striving to include IoT into their ecosystem all share one technical challenge: integration. Specifically, IoT integration encompasses “the unique challenge of...
Sponsored by Pentaho*
Want to get the data you need faster? If you’re trying to automate and scale your data preparation processes, this TDWI Best Practices Report is...
