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InfoTech / Research / White Papers

Harnessing the power of speech analytics: 6 ways speech analytics improves contact center efficiency and performance

The conversations between your customers and agents contain invaluable insights—if you have the right tools to easily interpret and act on this dialogue. Unfortunately, most organizations waste time manually mining …

InfoTech / Research / White Papers

Drive Quality and Velocity with Feature Flags: Launch With Confidence

Launching a new feature is a risky proposition. Even the most well designed and researched features can have unforeseen consequences for your application performance and business metrics. Rolling back a …

InfoTech / Research / White Papers

Getting Started With Product Experimentation

How Product Development Teams Reduce Guesswork and Innovate Faster Product development teams are embracing iterative release processes such as agile and continuous delivery to mitigate risk and adapt to evolving …

InfoTech / Research / White Papers

Build vs. Buy: Choosing the Right Experimentation Solution

To build and deliver products that customers love, product teams at leading enterprises such as Uber, Netflix and Airbnb are focusing on experimentation as a critical business process. These teams …

InfoTech / Research / White Papers

Business Driven Analytics and Insights

Stai cercando di capire come altre aziende sfruttano il Cloud nel mondo Analytics? In questa idagine effettuata su 730 professionisti del mondo IT si analizzano le modalità di utilizzo del …

InfoTech / Research / White Papers

Gaining New Insights from Data Lakes

Tutto ciò che facciamo genera dati. Questo crea nuove opportunità. Questo ebook raccoglie casi di successo reali per capire come altre aziende stanno sfruttando queste opportunità grazie alle soluzioni in …

InfoTech / Research / White Papers

Security in healthcare: Bolstering connectivity and protecting patients

As connected services become more commonplace in healthcare, more opportunities exist for bad actors to exploit weaknesses in the industry’s security defenses. There is certainly evidence that attackers have focused …

InfoTech / Research / White Papers

Cybersecurity Strategies for Healthcare

Staying informed of new threats and attacks is a daunting task—but a serious one, especially where patients are involved. Interested in learning how to implement a plan that protects your …

InfoTech / Research / White Papers

Nutanix in 30 Seconds

A quick overview of what Nutanix does and how the Nutanix enterprise cloud platform is different from other converged and hyperconverged solutions.

InfoTech / Research / White Papers

Gartner Competitive Landscape: Secure Web Gateways

The secure web gateway market is still transforming toward SaaS deployments as CASB and DNS services capabilities add new challenges to traditional providers. Technology strategic planners must pay attention to …

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