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InfoTech / Research / White Papers

Forrester Report: Rethink Customer Service to Build Emotional Engagement

According to research by Forrester, service organizations aiming only to appeal to the rational side of customers’ needs will have an increasingly difficult time maintaining loyalty. Companies with a reputation …

Research / Telecom / White Papers

The Guide to Securely Boosting In-App Engagement: Enabling Powerful Real-Time Communications

Customers expect real-time communications in their mobile applications, and business leaders are looking to communication platform as a service (CPaaS) as a cost-effective, efficient solution. With the number of CPaaS …

Healthcare / Research / White Papers

Eliminate TMF Inadequacies in Your Clinical Trials

To comply with regulatory requirements pertinent to clinical trials, every organization engaged in a clinical trial must manage and maintain all trial-related content, documents, and data in a manner that …

Healthcare / Research / White Papers

Top 8 Obstacles in Pharma & Biologics Product Registration & Submission Management

For pharmaceutical and biologics companies, the path to a global product launch is full of obstacles that could result in delays to registrations, many of which can be avoided with …

Healthcare / Research / White Papers

How to Address 10 Common Pains in Dossier Management & Product Registration

While the process for obtaining a device clearance or premarket approval (PMA) in the United States is not the same as applying for a Shonin in Japan or a CE …

InfoTech / Research / White Papers

A Beginner’s Guide to collectd

Collecting data is necessary to index and analyze data. Splunk helps provide analytics around infrastructure data. collectd makes collecting and transmitting data to an analytics tool easy, lightweight and free. …

Education / Research / White Papers

Creative Problem Solving in Schools

In 2017, Adobe surveyed 2,000 educators and education policymakers in the U.S., U.K., Germany, and Japan about their views on a soft skill that’s been getting a lot of attention …

Education / Manufacturing / Research / White Papers

NMC Digital Literacy Horizon Project Brief 2

Download Digital Literacy in Higher Education, Part II: An NMC Horizon Project Strategic Brief to gain information vital to strategic planning in your institution. The 2017 report from New Media Consortium dives …

Research / Sales & Marketing / White Papers

SEO Best Practices for Commerce Product Pages

Search engine optimization (SEO) can make or break any website, but it’s critical for commerce sites that depend on attracting, converting, retaining, and delighting customers. Optimizing SEO for your commerce …

Research / Sales & Marketing / White Papers

How to increase your average order value

Getting customers to buy multiple items–and spend more money on each order–is a great way to increase sales and revenue. Here are five easy-to-implement strategies to get your customers to …

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