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InfoTech / Research / White Papers

Investing In a Long-Term Security Strategy: The 3 Keys to Achieving SASE

As organizations work to migrate to the cloud — and work moves away from the data center towards the edges of the network — exposure to threats continues to rise. …

InfoTech / Research / White Papers

The Top Six Network Security Pitfalls

Trying to get ahead by staying behind a firewall won’t work in 2022. A number of obstacles stand between you and a safe network. Your security solution shouldn’t be one …

InfoTech / Research / White Papers

Admin’s Guide to Passwordless: Your Passwordless Rollout

Think your organization is ready to go passwordless? Check out our guide to your passwordless authentication rollout. Learn about the phases of the journey and what your first few weeks …

InfoTech / Research / White Papers

Admin’s Guide to Passwordless: Busting Passwordless Myths

Passwordless is less secure than Multifactor Authentication? False! Learn why in our guide to busting the Top 5 passwordless authentication myths.

InfoTech / Research / White Papers

Anatomy of a Modern Phishing Attack

IT security teams today face the daunting task of defending an extended perimeter and attack surface due to the increased use of cloud services and the sheer volume of mobile …

Research / Sales & Marketing / White Papers

Why CX Is a Team Sport

And how your customer service team can drive business innovation It’s a tough question, but one that many organizations must consider… whose responsibility is the customer experience? Many support teams …

Research / Sales & Marketing / White Papers

What the Future Holds for CX Organizations

We looked into our crystal ball (and surveyed over 100 CX professionals) to predict what’s next in CX With 79% of CX professionals believing the role of customer service to …

Research / Sales & Marketing / White Papers

The Buyer’s Guide to Your Customer Experience CRM Platform

What to look for and how to measure success Now more than ever, companies are searching for ways to deliver on customers’ growing demands. They want seamless, consultative service on …

InfoTech / Research / White Papers

Why Pentesting Needs to Evolve

Antiquated legacy penetration testing methods fail to catch all the critical vulnerabilities that exist within a company’s environment, which puts organizations at risk. Security teams are moving away from traditional …

InfoTech / Research / White Papers

How Quickpass auto blocks attacks in their Kubernetes environment

Quickpass is a cybersecurity SAAS company in Vancouver, Canada designing solutions for the Managed IT Service Provider (MSP) industry. Quickpass offers two products, Q Desk and Q Guard. Q Desk …

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