The Member’s Purchase Journey: Tips and Solutions to Enhance and Solve Problems

Date: Thursday, July 29, 2021

Time: 2pm ET | 11am PT

Sponsored by:

FileInvite

Foxit

VisiFI 

 

Members are the lifeblood of any credit union. What they experience during their journey with your CU determines whether they remain members, refer your CU to their family and friends, or go to a competitor. 

 

Join this webcast as experts review the multi-step member purchase journey and how you can enhance your members’ journey by solving problems on either the member side or your side. We will explore:

  • What part of the journey a solution can address

  • How a solution can enhance or improve member experience

  • Specific problems a solution can solve for credit unions

  • How members articulate success using particular solutions as they travel through the purchase journey

 

Speakers:

Anne Legg | Founder & CEO | Thrive

Brendan Pfahlert | VP Growth | FileInvite

Jami Jennings | Director Digital Channels, Cards and Payments | VisiFI 

Stanley Chow | Sr. Product Marketing Manager | Foxit

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