Top Trends for VoIP and Business Telephony in 2016
A closer look at the decision and the situations surrounding it show that the industry is eager for the switch to take place soon because it is finding it difficult to maintain...
7 Key Tips for Getting Started with Behavioral Marketing
An individual's behaviors represent key moments of insight for marketers savvy enough to listen closely and act on that information. Despite these potential benefits, many...
10 Key Marketing Trends for 2017
Discover 10 key trends that will shape marketing in 2017 and get ideas for deepening customer connections, growing brand value and fueling strategic growth.Request Free!
Marketing Automation eBook: Best Practices Guide
While marketing automation can drive an array of business optimizations, the prospect of adopting them all at once can be a little intimidating. Discover how you can start...
Building a Customer Experience Driven Contact Center
In September 2013, Harvard Business Review published a detailed article titled “The Truth About Customer Experience”. In this article, they described a situation where...
Video Conferencing Trends of 2016
In 2016, video conferencing will be a platform that completely eliminates geographical boundaries and renders meetings and conversations with virtual team members astonishingly...
CRM Features for C-Suite Executives
The C-Suite is unlikely to require the daily support features from a CRM that sales representatives do. This is because their area of operation is different. Therefore, the...
VoIP Features for C-Level Executives
A CMO cannot focus on marketing responsibilities only. He needs to collaborate with the CSO as well as the CIO to gauge the quality of lead follow-ups and the feasibility...
CRM on a Budget
For new business owners or those who serve a relatively small market, relationships are of paramount importance. The one Enterprise Application Solution (EAS) that serves...
Making the Case for a New CRM System
CRM platforms are the most popular and well-known Enterprise Application System (EAS) around. A CRM software solution helps implement the best practices of customer nurturing...
