Secure. Remote. Work.
Learn how to bring your remote team together in a secure workspace that provides the tools your employees need to do their job effectively.Request Free!
A Marketer’s Guide to connecting your data in Pharma
The power dynamic in advertising has shifted, and consumers are in control. More than half of U.S. adults report avoiding ads. People have higher expectations than ever — often without even realizing it — and not all advertisers have adapte…
2020 State Of Video & Interactive Content: Special Report
As in-person events stay off the table for the rest of the year, and social distancing policies remain in effect, B2B businesses have gotten creative with their reach out ways to meet their quotas. Buyers are always looking for insights into the ind…
How to Achieve a 3X ROI with Slack
Read this report to learn how Slack can: Save time and money by reducing meetings Cut the costs and risks of email Engage employees to maximize productivity Improve the customer experience by increasing collaboration Discover wha…
Secure Remote Work eBook
Learn how to bring your remote team together in a secure workspace that provides the tools your employees need to do their job effectively and drive productivity. Request Free!
SearchUnify Helps Rubrik Scale its Customer Service Operations
Founded in 2014, Rubrik created a category-defining cloud data management platform that has turned the $48 billion data protection market on its head. Today, the company operates in six continents, has over 1600 employees, and is now valued at more tha…
Winning with Cognitive Search: The Kronos Digital Transformation Journey
As a SaaS organization that puts the success of their customers at the heart of everything they do, Kronos has been dedicated to building digital journeys to empower customers to self-serve potential problems. In 2018, Kronos took a massive step to …
Search-Aided Bots: The New Customer Service Aficionados
While 80% businesses want chatbots by 2020, many are still unsure about their bot success. Companies struggle to connect bots to relevant knowledge bases owing to the customizations involved, and the barriers to training a bot are also high, especially…
Kronos Transforms Customer Support & Self-Service Experience with SearchUnify
For Kronos, one of the leading Workforce Management and Human Capital Management Cloud Solutions provider, the main objective was to fully capitalize on the vast, isolated data repositories spread across enterprise platforms. Its customers, support tea…
Survive Today, Thrive Tomorrow
In this white paper, we’ll outline why customer retention is more important in 2020 than ever before, you’ll learn about businesses who have adopted automation and thrived, and conclude by showing how your customer success team can use Hybrid Automatio…
