Customer Journey Mapping: Three-Part Blog Series
Over the past several years, “journey mapping” became an industry buzzword. Consumer, retail and healthcare leaders often embark on journey mapping projects...
AI DRIVES IMPROVED PERFORMANCE FOR BANKS AND CREDIT UNIONS
Competition from fintechs and large banks, evolving customer preferences, and expanding regulatory requirements are transforming the traditional business models of banks and...
The Great CX Reset: Why the Best CX Moments Rely on Your Brand’s Memory
As part of our ‘Great CX Reset’ series, we’re taking a deep dive into the recent transformation of the customer experience, and what lies ahead post-pandemic....
The Great CX Reset: An Unexpected Opportunity to Build Brand Love
Over the past 18 months, everything has changed. E-commerce has sky-rocketed, live events have become virtual, and customer experience has become almost entirely digital....
McKnight’s Product Theater
Sessions are designed to be concise but informative and will offer a glimpse into the latest technology that will help you run a more successful business in this environment.Request...
Mastering Traceability and Product Insight
The need to record and track ingredients and finished goods is not just a quality control and regulatory requirement. The entire supply chain from customers to suppliers...
How to Drive High Performance Results in the Chemical Industry
In this report we explore the challenges currently facing the chemical industry and examine how its most successful players are tackling them, to maintain growth and drive...
Regulatory Compliance to Competitive Differentiation for Food and Beverage Manufacturing
Consumers and governments respectively are becoming increasingly more demanding in terms of food safety and health and the provision of detailed product information. Food...
AI DRIVES IMPROVED PERFORMANCE FOR BANKS AND CREDIT UNIONS
Competition from fintechs and large banks, evolving customer preferences, and expanding regulatory requirements are transforming the traditional business models of banks and...
Snowflake Data Governance Buying Guide
This guide will help differentiate between the possibilities and answer the questions you could (and should) ask when evaluating Snowflake data governance software options....
