TaskUs provides next-generation customer experience (CX) that powers the world’s most disruptive companies. As part of its value proposition, TaskUs constantly...
Welcome to Automation Now & Next 2022. Based on a survey of more than 1,000 business, technology, and automation professionals, this unique report is the culmination of...
"AARI and IQ Bot make providing service to customers a lot simpler. Our front-line workers no longer navigate multiple application systems for pulling data. They use...
In this eBook, we’ll explore contact center challenges and how intelligent automation (IA) can remove the barriers to customer satisfaction. Discover what it takes to...
As one of the world’s fastest payment processing network, this financial services corporation uses technology along with its expertise to make transactions between consumers,...
In this eBook, we’ll explore contact center challenges and how intelligent automation (IA) can remove the barriers to customer satisfaction. Discover what it takes to...
As one of the world’s fastest payment processing network, this financial services corporation uses technology along with its expertise to make transactions between consumers,...
Customers want to engage with you when they want and how they want, whether they are B2B or B2C. Their demands are changing rapidly and faster than ever before. When it comes...
Watch this video to learn how intelligent automation helps call centers increase productivity for remote agents, increase FCR, and cut handle-time by 25% - 50%.Request Free!
Job burnout—previously recognized by companies as a smoldering threat—is sweeping through the work ecosystem, fueled by the effects of the COVID-19 pandemic and...