A recent consumer insurance survey found that 87% of policyholders say the claims experience directly impacts their decision to remain with their insurance provider. Speed of settlement and process transparency are the most important contributors to th…
Backlogs are increasing and more work is spilling into non-IT development because the business needs more apps. At same time, there’s overwhelming agreement that apps need to be better to weather the next shock. Learn why “Integrating infor…
Communications Service Providers (CSP’s) are rethinking how to exceed customer expectations now, more than ever before. In the latest Trends in the Communications Report, we found that CSP’s can reduce churn by: Increasing subscriber personalizat…
The uncertainty of the economic climate is presenting IT leaders with a multitude of challenges. How do they manage their diverse and distributed technology ecosystem more efficiently – from endpoints to SaaS and Cloud; how to budget effectively …
How has consumer behavior evolved since 2019, and how have consumer attitudes towards health organizations, biopharmaceutical companies and medical device manufacturers changed? Salesforce Industries recently asked 12,000 consumers what they want fr…
Yet, most leads generated at events are never contacted causing organizations to fall short of producing the ROI they deserve. An event tech stack with effective integrations is essential in determining your ability to capture, follow-up with, and nurt…
When does it makes sense to outsource microbiome sequencing to a third-party provider? Benefits provided: including potential cost savings, and no need to hire specialized labor. Ability to rely on industry experts for high quality workflows and…
Ecommerce businesses are once again facing disrupted consumer demand and behavior, supply chain shortages, unchecked inflation and global economic unrest. And as with any period of uncertainty, fraudsters find opportunities to exploit security blind sp…
Legal departments are expected to spend significantly more money on technology in the next few years. During this time, staffing levels are forecast to stagnate—and that means legal teams need to figure out how to get more done with the same amou…
The report presents data from 1,350 decision-makers about: The top triggers for re-evaluating their ERP solution Their experience across 5 stages of cloud adoption The 5 ways they evaluate ERP providers before they buy Get the report to …
