4 Actions to Head Off Further Economic Fallout

Let’s pretend the government created a new department whose sole purpose was to keep leaders up to date on what’s around the corner. Let’s pretend they were interested in getting out ahead of change so protective guard rails could be devised, debated, …

Tips on Navigating the Supply Chain

The global electronic component shortage situation revealed how the just-in-time (JIT) inventory model is no longer a sustainable solution for automotive customers. Stalled manufacturing lines due to lack of supply exposed vulnerabilities in supply cha…

Contact Center Planning 2023

Status-quo approaches to contact center management have lost their edge. As talent and tech continue to evolve, new challenges and opportunities emerge—making it more critical than ever to fine-tune your talent, tech, and operations strategies. …

MM+M Convene Omnichannel

A discipline that surged in importance as COVID forced brands to rethink their channel allotments, omnichannel has since become so ubiquitous as to be nearly synonymous with “doing business.” But while everyone may be aware of the eve…

Introduction to Extended Validation (EV) SSL / TLS

SSL/TLS, the cryptographic protocol behind https, is no longer a nice-to-have for websites. Site visitors are looking for, and expecting, to see a padlock in the address bar of your site, and the major browsers have announced plans to flag all HTTP sit…

GlobalSign’s Managed SSL Services

Within many organisations today, IT departments are responsible for the purchasing, renewing and billing of multiple SSL Certificates, which can be quite time consuming and push budget limitations. GlobalSign’s managed SSL service overcomes …