Creating Stickiness with High-Net-Worth Clients

Building strong client-advisor relationships is the key to achieving the “sticky factor” with high-net-worth clients. Adding bill pay services is a proven way to increase stickiness with this group because it offers a valuable, highly sough…

Six Advantages of Microservices

Innovation is not limited to software technologies, the Intel Optane technology which introduces us to a new level of hardware performance. Leveraging in-memory RAM has, in the past, been an expensive proposition, so with Optane, in-memory speeds …

Pitney Bowes 2021-2022 Order Experience Index

2021 may be remembered as the year when anyone’s guess was good enough. It was the year of “are we going back to normal, or not? …Or is this the ‘new normal?’” The continued effects of the COVID-19 pandemic, rising inflation, …

Practical Strategies for IT Cost Containment

According to a recent CFO Research survey, 50% of finance executives stated their organization was “scaling back or delaying investments.” Businesses are depending on key departments to reduce, find efficiencies, or free…