There’s little doubt why subscription pricing models are so popular today, especially with software companies: they give companies the kind of sticky, predictable revenue that attracts investors and leads to higher valuations. However subscriptio…
As an IT professional working in the data center, you have daily operational tasks to tackle as well as larger strategic objectives. Your responsibilities include maximizing uptime, improving security, optimizing operations, and meeting your budget. As…
Commercial computing technology – smartphones, tablets, laptops, servers, etc. — brings consumers real-time communication, unprecedented processing power, high-resolution graphics, you name it. But enabling that same tech for use by warfighters o…
This exclusive and intimate event allows you to join interactive, collaborative sessions with Chicago’s top data leaders with confidence. Speakers include: Sean MacCarthy, Executive Director Global Analytics & Store Segmentatio…
A quick overview of the content covered: The impact of technological advancements Common challenges and solutions in ecommerce customer experience Co-browsing for different industries The top 5 priorities for ecommerce businesses going forw…
Here’s what’s covered: -Primary trends and expectations influencing customer support operations today -Building internal workflows and planning for escalations -What should your customer support product stack look like? -Automat…
And then it happens: dissension. Your team members have grown unhappy and you find out they’re searching for new employment or losing productivity. What did you do wrong? Did you hire the wrong people? Did your company push them away? …
Whether you are looking for a new employee health plan or renewing your current plan, careful preparation can make your health plan renewals more effective. This comprehensive guide provides you with strategies, processes and best practices to evalu…
As a company’s supply chain and customer footprint grow geographically, exchange rate volatility can create challenges for financial decision makers. And with supply chain issues related to COVID-19, these challenges have become even more complic…
Until recently, many organizations have taken a “wait and see” approach to digital transformation and the adoption of new technology. Some have chosen a cautious, bimodal strategy, experimenting with a few non-essential processes, data and …
