For many organizations considering VDI, Microsoft’s Windows Virtual Desktop seems like a great option at first glance. However, there are several questions you should ask before making a quick decision. This whitepaper will explore several key co…
A virtual desktop or virtual machine has three critical parts: the template, the optimized golden image, and the Delta disk. Getting VDI templates right the first time around is essential for successful VDI deployments. Learn how to build the perfect t…
As an IT professional, you’ve most likely heard of VDI (Virtual Desktop Infrastructure) in your career at some point. With current events, VDI is becoming increasingly popular as many organizations look to enable their remote workforce, increase …
Date: Tuesday, December 15, 2020 Time: 2pm ET | 11am PT Sponsored by: Nutanix Community banks and credit unions can absolutely deliver cost-effective leading edge services to their customers and members while competing with big banks…
Why do we measure call center agent performance? To check off boxes or improve rep QA scores? If the metrics aren’t linked to actual quality, your business might be encountering serious but unknown customer experience limitations. The Agent Impact S…
if you’ve ever been curious about why Customer Effort matters for businesses, how high-effort interactions drive disloyalty and churn, the problems with traditional Effort measurement methods like surveys and the merits of predictive scoring, this comp…
As in-person events stay off the table for the rest of the year, and social distancing policies remain in effect, B2B businesses have gotten creative with their reach out ways to meet their quotas. Buyers are always looking for insights into the ind…
This guide, based on extensive market research, will help you figure out what warehouse management software is best for your business. Learn about top options, must-have features and other important details you don’t want to miss. In addition …
Post-pandemic, 86% of consumers expect companies to be even MORE responsive than they were pre-pandemic. That’s a high bar to clear. And it’s even more challenging given the work from home imperative that has changed everything about the day-to-day …
Given the pace and magnitude of recent disruption, the finance strategic planning process for 2021 must be more streamlined and agile than ever before. Download Gartner’s quick guide to finance strategic planning for: Best practice plan exa…
