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Downloads / InfoTech / Research

Transforming Customer Experience: Life Sciences

Live Event: July 25, 2019 at 10:00 AM EST Life Sciences organizations have complex environments filled with stringent and continually changing regulations, but need to serve customers with simpler processes …

Downloads / InfoTech / Research

Deep Dive into Low-Code and Featuring Research from the Latest Forrester “DPA Deep” Report

Live Event: July 23, 2019 at 1:00 PM EST Take a more comprehensive look into new research on Software For Digital Process Automation For Deep Deployments DPA Deep. As customers …

Downloads / InfoTech / Research

Gaining C-Level Visibility Through Effective Software Spend Optimization

Software licensing represents a big chunk of all IT spending. And while software is a strategic asset, most organizations don’t have a strategic approach to manage and optimize software spend. …

Downloads / InfoTech / Research

Managing Change in Java SE: So Where Are We?

Oracle announced months ago that Java SE public updates are no longer available for commercial use without a paid license. So what does this mean for you and how does …

Downloads / InfoTech / Research

5 Insights for Effective SaaS Management

CIOs have plenty to think about these days. Shrinking budgets and too much work for too few resources are just the beginning. Security brings in a much more emergent threat. …

Downloads / InfoTech / Research

3 Steps to Take Control of Your SaaS Spending

Managing SaaS spend has never been easy, but it has suddenly become a business-critical issue. Today’s organizations are increasingly forgoing on-premise software for cloud- and subscription-based software. Using tools like …

Downloads / InfoTech / Research

Don’t Let Bad Data Derail Good IT Decisions

Your role in IT asset management (ITAM) is an integral part of your organization. And your job requires you to keep up with a world of technology that grows increasingly …

Downloads / InfoTech / Research

Building Your Private Cloud with Hyperconverged Infrastructure

Businesses are increasingly relying on IT to deliver digital capabilities that will drive productivity and growth. Traditional infrastructure is not agile, does not foster innovation, and is burdensome to setup, …

Downloads / FinTech / Research

Overcoming Portal Fatigue – An Introduction to Robotic Process Automation

The global market size of RPA is predicted to reach $3.11 billion by 2025.* And for good reason — many of today’s companies are losing time, money and resources associated …

Downloads / InfoTech / Research

The call center technology migration playbook

Your move to a new call center shouldn’t be intimidating.  This ebook covers the basic steps for a successful migration. Avoid pitfalls, slow deployment, operational downtime and the hassles of …

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