This report examines the results of the latest IDC report and provides guidance for achieving advocacy effectiveness and ultimate success. IDC’s 2017 Loyalty Marketing and Advocacy Marketing Barometer study found …
Learn how 10 forward-thinking companies—including Oracle, BMC, Ceridian and Pearson—are leveraging advocate marketing programs to fuel growth and word-of-mouth in this helpful eBook. These 10 awarding-winning companies are recognized for …
Live Webinar Event: Watson Expert Assist: An AI solution for selling insurance Date: Tuesday, March 27, 2018 Time: 01:00 PM Eastern Daylight Time Duration: 1 hour Details: To drive revenue, …
Your customers trust you to keep them current and competitive, but are they maximizing their potential around the customer experience? You may be missing out on potential revenue streams in …
In the age of customer experience, is it time for a new database? Introducing the Engagement Database — and why it’s a vital part of your digital transformation. Digital transformation …
Forrester Research on 2018 Customer Service Trends Consumer demands for easy, effortless service across an ever-expanding number of channels and touchpoints continue to rise and businesses are challenged to keep …
With so many websites to choose from, shoppers don’t have time to wait for a slow site to load. Online shoppers will abandon a shopping experience if a site doesn’t …
Get this white paper from Magento’s Premier Technology Partner Celebros and increase your eCommerce conversions. It’s estimated that up to 30 percent of customers will go strictly to the search …
As you know, today’s commerce landscape is increasingly complex and competitive. Every day, you face new challenges—from growing customer demands to changes in technology to improvements in infrastructure. The commerce …
This ESG Lab Review is designed to address any possible misconception that LTO tape is a slow or unreliable storage platform, while also exploring its new features.
